Make execution easier.
See progress sooner.

Case Study 2
Volunteer-Heavy Program Reset (Nonprofit)

Clarity, cadence, and fewer handoffs across a volunteer-heavy program.
 

Results at a glance
Calmer weeks • Healthier culture • Clear ownership → more done in the same time • EDSC = 100%
 

Context
Volunteer-driven programs and mixed staff roles led to ambiguity, meeting sprawl, and rework.

 

Artifacts

Org Objectives (2–3 titles) • Roles & Staffing Plan (high-level) • Meeting system (agenda + leader checklist) • Workload & Delivery Study (summary) • Metrics framework (owners + cadence) • Alignment cadence (seasonal + 1:1s).
 

Before
Role ambiguity • Meeting sprawl • Handoffs breaking • Ad-hoc internal comms

What we did
Dept mandates • Team “working agreements” • Weekly staff + 1:1s • Comms norms • Light OKRs • End-of-day success statements (metric/target/source/cadence)

Proof
End of day engagement = 100%; Org Health moved from mostly Yellow/Red to predominantly Green by end of engagement.