Results & case studies

We build capacity that lasts. Fixed-scope, fixed-fee work, at a human pace.

What we deliver (every engagement)

Decision cadence in your existing meetings (issues, owners, decisions written down)
Roles & handoffs clarified across programs/teams
A lightweight dashboard (5–7 metrics) that leaders review together
Milestone plan with acceptance criteria (no stopwatch, at a humane pace)
Transfer of know-how so your team runs the system without us

A sample of what an engagement looks like

Nonprofit 1 (in progress)

Human-focused rhythm + metric-driven decisions rebuild trust.

Before: Leadership churn, unclear decision rights, ad-hoc comms.

Action: Weekly staff + 1:1s, working agreements, simple financial signals.

Outcome (so far): Faster onboarding, decisions reference metrics, collaboration improving.

Nonprofit 2

Capacity embedded in daily work that improved mission effectiveness.

Before: Role ambiguity, meeting sprawl, rework from broken handoffs.

Action: Dept mandates, working agreements, weekly staff 1:1s, comms norms, light OKRs.

Outcome: Calmer weeks, healthier culture; 100% of staff can now cite the metric driving their work

Owner-led business: Nine-location turnaround

From exposure to disciplined controls and easier decisions.

Before: Vendor sprawl, slow close, unclear branch decision rights.

Action: Segregation of duties, approved vendor list + thresholds, invoice/close calendar, branch rhythm, DACI.

Outcome: Unauthorized vendors eliminated, faster predictable close, stronger AR follow-up.

Owner-led business: Flat revenue to growth

From chaos to cadence: safer ops, happier teams, GTM engine that works.

Before: Shifting priorities, limited KPI discipline, rising costs.

Action: Operating rhythm, BI + scorecards, unified CX, predictable revenue model

Outcome: +56% revenue w/in 3 yrs, dock OT ↓ ~85%, past-due A/R to a manageable level, CSAT ↑ ~20%, retention up; channels working.